IT operations driven
by security.
An all-in-one offer covering the full lifecycle of your cloud IT — migration, support, administration and maintenance, orchestrated by DMC DEFENSE.
Built for executives without a CIO
You want complete and secure management of your IT without hiring or steering a technical team. Global IT Serenity delivers a turnkey service, from daily operations to strategy.
SMBs with 10 to 50 staff
Growing companies with no in-house IT, looking for one trusted partner across the whole stack.
CEOs, CFOs & COOs
You carry IT on top of your core role. Time to delegate it — fully and confidently.
Scaling startups
You raised, hired fast, and now need a reliable and defensible IT foundation — quickly.
Firms & professional services
Law firms, auditors, consultancies — where confidentiality and compliance are non-negotiable.
Sound familiar?
- No one clearly owns IT security in your company
- Your team pings you for every IT issue
- Your Google or Microsoft 365 tenant has never been audited
- You have no plan for an outage or cyberattack
- IT invoices pile up with no clear oversight
- Passwords are still managed “by hand”
If two of these ring true, it’s time to act.
See the right packageAn all-in-one offer, four pillars
Covering the full lifecycle of your cloud IT, from migration to day-to-day operations.
- Complete and secure transfer of your Google Workspace data to Microsoft 365
- Service continuity throughout the switchover
- Post-migration validation and quality control
Managed migration
- Unlimited remote assistance for every employee
- Level 1, 2 and 3 support on Windows, Mac and Microsoft 365
- Availability Monday to Friday, 9am–6pm
User support (Helpdesk)
- Account and access management
- Microsoft 365 licence management
- Tenant security governance
Microsoft 365 administration
- Remote management of your devices (PC, Mac, Mobiles)
- Centralised administration via MDM tools
- Critical security updates
Device fleet maintenance
Defense by default, never optional
Unlike classic managed services, every layer is hardened from day one.
'Security by Design' configuration of every workstation
Centralized antivirus and firewall management
Enforced password and MFA policies
Cleanup and structuring of the cloud environment
Out of scope
To maintain optimal service quality, the following items are not included in the standard package (available via separate quote if needed).
On-site interventions: support is delivered exclusively remotely (unless specific option).
Hardware maintenance: physical repairs, screen or component replacements.
Cabling and physical networks: network jacks, cabling works, patch panels.
Application development: complex Excel macros, websites or source-code modification.
Hardware supply: cost of computers, servers or Microsoft licences (billed separately).
Business-specific software: accounting, ERP, third-party CRM — supported by their vendors.
Three promises, one offer
Global IT Serenity turns your IT into a lever for peace of mind, predictability and defense.
Serenity
Zero technical management for the executive. You focus on your core business, we orchestrate the rest.
Predictable budget
Fixed and predictable IT costs. No surprises — a clear package aligned with your headcount.
Native defense
An infrastructure natively protected against threats, from the workstation to the cloud, with no add-ons.
A 4-step go-live journey
To guarantee a frictionless transition, we follow a precise and orchestrated onboarding path.
Audit & inventory
Analysis of your Google data and full inventory of your device fleet.
Baseline configuration
Configuration of your new Microsoft 365 environment aligned with our security standards.
Switchover & migration
Transfer of your emails and files — usually performed over the weekend to avoid any interruption.
Welcome session
Quick training for your teams (Teams, Outlook, OneDrive) and walkthrough of support channels.
The offer is ready
Global IT Serenity is available today. Check the public pricing grid and pick the package aligned with your headcount and expectations.
Or talk to us directly